Terms and Conditions

Frequently Asked Question :

  1. Where is your factory located ?
    • Our factory is located in Mindahan Kidul RT 003 RW 002 Batealit – Jepara – Central Java – Indonesia
  2. Can we custom the products ?
    • Yes, Custom product is always welcome. As per client’s own design and artworks, material, and size. Even though out of habit from usually us like french furniture style, and other our styles.
  3. What is your MOQ ?
    • Minimum order 1 piece, you can combine items into one container 20ft, 40ft, 40HC
  4. What is the payment terms ?
    • 50% deposit after confirm the order and the balance will be paid upon receiving the copy of shipping documents.
  5. How can we know the completion of my order ?
    • 50% deposit payment –> start manufacture –> check by quality control –> take photos you confirmed –> check the logistic –> book shipment –> inform to customer ETD & ETA –> load container –> balance payment –> send shipping documents
  6. What is the production delivery time ?
    • Normally it will be takes about 10-11 weks after receive the deposit payments for 20ft, 40HC Container. For LCL system can be faster.
  7. Is there any quality guarantee for your product ??
    • Sure, we offer our customers 6 months quality guarantee for our products. It only suits the condition of proper use on the products.
  8. If I have some idea on graphic design, can you help me ?
    • Yes, we would be very pleased to do it. Once you have some ideas please send it to us. We would be able to assist you to finish it. And we are accept the other style not in french furniture, classical furniture and other models.
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